When working with Create The Brand, client will be provided with monthly business coaching services via video conference unless otherwise specified by the coach. Your link will be provided to you via your appointment for you to log on at the agreed upon time to begin the call. If you do not log on at the designated time, you are allowed up to ten minutes after the scheduled time or the appointment will be canceled.
The purpose of the business coaching sessions is to provide the client with information based on their defined goals and the years of experience of the coach in various areas of the business arena. This service includes but is not limited to: brainstorming techniques, identifying action plans, follow-up procedures to maintain client motivation, educating the client as well as asking and answering questions. Your coach is not a therapist nor do our coaches represent themselves as a licensed therapist.
The fee for the coaching sessions will be charged on a monthly basis in advance of that month’s session in the amount agreement upon on a recurring billing cycle or in full in advance if agreed upon. You may also pay fees in advance via Zelle by using email firstname.lastname@example.org.
Clients maintain the right to cancel payment at any time in advance of the billing date for the next month’s session. Cancellation must be done in writing (by email to the following email address: email@example.com) and the letter or email must be received before the new billing cycle or you will be charged for that month’s coaching session. If you need to cancel an appointment, please notify our office at least 24 hours in advance of the appointment date to reschedule that month’s session.
Anything that is said or revealed in the sessions between coach and client is privileged information and will not be disclosed to any outside party. The exception is if the information revealed includes disclosure of illegal, unethical or criminal activities.
The methods employed by Create The Brand do not guarantee results. They are guidelines that the client must follow through on in order to see any type of change. By agreeing to this the client agrees, therefore, to hold the coach free of any liability and responsibility for adverse reactions as a result of advice given in the coaching sessions.